Customer Service at Rapanui...

Our No-Hassle Guarantee.

We’re passionate about product quality and outstanding customer service. If your product isn’t 100% right or if there's something you're not happy with, we’ll do everything we can to sort it out. You can talk to a person straight away on the phone, via Skype or MSN from 8.30 till 5.30 Monday to Friday. If we’re out of office hours leave us a message and we’ll get back to you first thing. We’re here to make your customer experience as enjoyable as possible. Click here for contact Info

Sizing
Heres some tips about sizing: Mens / Womens
We’ve made things simple and garment specific - how to measure yourself, we're standard high street, FREE RETURNS no stress..

Free Returns
Delivery prices are as follows:

UK 1st Class Delivery - £1.99
EU Delivery - £3.95
International Delivery - £4.95
Store Collect (IOW Only) - £0.00

(UK & EU includes the cost of VAT)

Stock
If you cant find what you're looking for, get in touch. If we can't find one in one of our stores, we'll reserve it for you or let you know when its due in.

Free Exchanges and Returns
If you want to exchange your garment, try on a different size or colour, just send back your original purchase in perfect saleable condition to the address on your package and we’ll send a new one out for free. We cannot accept returns that have been washed or worn, unless defective.

Hassle-Free Guarantee
So that is pretty much it, our hassle-free guarantee. If you have any other questions, please get in touch.